Shipping policy
Digital Service Delivery Policy
Last Updated: August 2026
At Growlyst, we provide digital services and custom Shopify solutions. Since we do not sell or deliver physical products, this Digital Service Delivery Policy explains how our services are delivered to clients.
1. Nature of Delivery
Growlyst provides digital services, including but not limited to:
- Shopify Store Development
- Shopify Store Redesign
- Conversion Rate Optimization (CRO)
- Meta Ads Management
- Landing Page Design
- Shopify Consulting
- Store Maintenance
- Performance Optimization
No physical goods are shipped.
All deliverables are provided electronically.
2. Project Delivery
Project deliverables may include:
- Shopify Store Access
- Theme Files
- Custom Code
- Design Assets
- Figma Files (if included in the proposal)
- Reports
- Audit Documents
- Strategy Documents
- Performance Reports
Delivery is completed through secure digital channels such as:
- Shopify Store Transfer
- Google Drive
- Figma
- Loom
- Other mutually agreed platforms
3. Delivery Timeline
Estimated delivery timelines are shared before every project begins.
Project duration depends on:
- Scope of work
- Client response time
- Availability of project assets
- Revision requests
- Third-party platform approvals
Typical project timelines may range from a few days to several weeks depending on project complexity.
4. Client Responsibilities
To ensure timely delivery, clients are responsible for providing:
- Brand Assets
- Product Information
- Images
- Content
- Shopify Access
- Required Third-Party Access
- Feedback and Approvals
Delays in receiving required information may result in revised delivery schedules.
5. Project Completion
A project is considered delivered when:
- The agreed scope of work has been completed.
- Final files or access have been provided.
- The client has been notified of project completion.
Any additional requests beyond the agreed scope may be treated as a new project or quoted separately.
6. Revisions
Projects include revisions as specified in the project proposal.
Requests made after project completion or outside the agreed scope may incur additional charges.
7. Third-Party Platforms
Growlyst may use or integrate third-party platforms including:
- Shopify
- Meta
- Google Analytics
- Google Tag Manager
- Klaviyo
- Judge.me
- Loox
- Hotjar
Delivery timelines may be affected by delays, outages, policy changes, or technical issues related to these third-party services.
8. International Clients
Growlyst provides digital services to clients worldwide.
Since all services are delivered electronically, delivery is not affected by geographic location.
Communication and project scheduling may vary depending on time zone differences.
9. Support After Delivery
Post-project support, maintenance, or ongoing optimization is provided only if included in the agreed proposal or purchased separately.
Unless otherwise stated, project completion does not include unlimited future support.
10. Contact Us
If you have any questions regarding project delivery, please contact us:
Growlyst